Shipping Policy

SHIPMENT / DISPATCH TIME

• Ready to Ship (RTS): 24 – 48 hours (unless otherwise specified)
• Local Orders (Pret): 2 – 3 weeks + 3 – 4 business days for delivery
• Luxury Pret: 3-4 weeks + 3 – 4 business days for delivery
• International Orders (Pret & Luxury Pret): 4-6 weeks + 5-7 business days for delivery
• Formal Wear: 3 – 4 weeks (local) | 5-6 weeks (international)
• Studio Orders: 2 weeks
• Wholesale Orders: 4 – 5 weeks

SHIPMENT CHARGES

• All international orders may be subject to taxes, duties, or surcharges depending on country, product value, and customs policies.
• These charges are the customer’s responsibility and must be paid for the package to clear customs.
• Vintage cannot control or predict these costs and will not be liable for chargebacks, disputes, or refunds due to non-payment of duties/taxes.

NOTE

• If you add an item to a Ready to Ship (RTS) order, the entire order will follow the standard dispatch timeline.
• If you wish to receive your RTS item separately, additional shipping charges will apply.
• Orders consisting only of RTS items will be dispatched within 48 hours.

DISCLAIMER

All Gunkali outfits are made to order. Delivery timelines cannot be expedited, so we encourage customers to plan their purchases accordingly.

ORDER CANCELLATION

• Orders may only be cancelled within 48 hours of purchase.
• A cancellation fee of 10% of the paid amount will be deducted, and the remaining balance will be refunded to the original method of payment. Please allow time for the credit to reflect.
• After 48 hours, orders are strictly non-refundable.